Customer Terms of Use

Welcome to Blemma Digital Services Ltd. (“Blemma,” “we,” “our,” or “us”).

By using our platform and services, you agree to follow these Terms of Use. These are written in

clear language so you know what to expect when working with us.

1. Who Can Use Our Services

  • You must be 18 years or older to create an account.

  • You must provide accurate information when registering.

  • If you are acting on behalf of a business, you confirm you have the authority to do so.

2. Your Account

  • You are responsible for keeping your login details safe.

  • Anything done under your account is considered your responsibility.

  • If you suspect unauthorized access, contact us immediately.

3. Acceptable Use

You agree to use our services only for lawful business purposes.

You may not:

  • Break any laws or regulations while using the platform.

  • Use the platform to send spam, harmful, or misleading content.

  • Copy, resell, or misuse our software or services without permission

4. Payments & Subscriptions

  • Services are offered on a subscription basis (monthly or annual).

  • Payments are processed securely and renew automatically unless canceled.

  • All fees are non-refundable, except where required by Canadian law.

5. Communication Tools

Our platform may provide email, SMS, and phone tools. You agree to:

  • Only contact people who have given proper consent.

  • Follow Canadian regulations (e.g., CASL – Canada’s Anti-Spam Law) and any other

    applicable laws.

6. Third-Party Services

  • We may integrate with third-party apps and tools.

  • We are not responsible for the performance or policies of these third parties.

  • Any use of third-party services is at your own risk.

Our platform may provide email, SMS, and phone tools. You agree to:

7. Data & Privacy

  • We handle your data in line with our Privacy Policy.

  • You are responsible for respecting your own customers’ privacy.

  • You must obtain proper consent from your customers before storing or using their data

    on our platform

8. Cancellations & Refunds

  • You may cancel anytime in your account settings.

  • Your access will continue until the end of your current billing cycle.

  • Refunds are not provided, except as required by law.

9. Our Role

  • Blemma is a technology provider.

  • You are responsible for your business, your content, and your customers.

  • We do not guarantee specific business results.

10. Limitation of Liability

  • Our platform is provided “as is.”

  • We are not liable for indirect damages, lost profits, or customer disputes.

  • If there’s an issue, our liability is limited to the fees you paid in the last 3 months.

11. Termination

  • We may suspend or terminate accounts that break these Terms or the law.

  • You may stop using our services at any time.

12. Governing Law

These Terms are governed by the laws of Ontario, Canada. Any disputes will be resolved in

Toronto, Ontario under Canadian arbitration rule

13. Contact Us

If you have questions about these Terms, reach us at: